Remote Assistance



How It Works
What It Costs
  1. Call your Local MPC Store
  2. Ask for "Remote Assistance"
  3. Click Here to get TeamViewer
  4. Install TeamViewer
  5. Give Your TeamViewer ID & Password
  6. Pay a small support fee
  7. Sit back & relax
 
15 Minutes of Assistance  $ 19.99
 -each additional minute

85¢

Plus, for a limited time, if the technician determines that your situation requires you to bring your PC into the store for service, we'll WAIVE the standard $40 diagnostic fee!  FREE

Get Your Computer Fixed. Fast!

  • No unhooking your computer
  • Secure - all computer communication is encrypted
  • One-time use sessions - 100% secure
  • Get help in your home
  • Put your feet up and let the Pros work

Please Note: you must have high speed internet service for remote assistance to work properly.  Available to home users only.  For business users please contact jkedinger@milwaukeepc.com for plans and assistance.  Your computer must be able to access the internet for you to connect to remote assistance.  Remote assistance sessions and PIN# are for single use only. MPC is only able to access your computer during a single session that you authorize.  Additional access is not possible without the customer initiating another and new session.  While MPC will make every effort to fix your computer troubles, not all situations can be remedied remotely and may require you to bring your computer to your local store for further diagnostics and/or repair support.  Remote assistance fees do not include any hardware for repairs or upgrade.  Remote assistance is subject to Milwaukee PC's current Service terms and conditions.  Please contact your local store for more information.